Friendly Stalking: Learning from your users (without being creepy)
Watch the session video here.
As site owners, it’s impossible for us to serve our users better without knowing a little bit about them -- what’s working for them, and what isn’t. There are a number of high-impact but unobtrusive ways to learn more about how users interact with your site and your brand. In fact, you might be surprised at the information you can learn about your users with nothing more than Google Analytics.
This talk will expose some touchpoints that can help you learn about your users and how they interact with your site. We’ll discuss tools that move beyond just your analytics platform to help you gain access to these insights, and we’ll walk through some core features of Google Analytics that you may not be aware of.
Leaving this session, you’ll have a better understanding of the types of tracking tools, the information you can glean from them, and how to ensure your data tracking is responsible, transparent, and accessible.