jyee

Watch the session video here.

It’s the middle of the night and you’re awakened by a phone call. What could it be? You’re not on-call this week. You glance at the caller-ID and see that it’s a teammate who has been struggling at work. Maybe it’s a serious outage and they’re escalating it to you? You answer the call to discover your teammate is having a mental health crisis. What do you do?