Web Librarian / San Jose Public Library
Julie Oborny is a Web Librarian for San José Public Library (SJPL), where she focuses primarily on web development and design, data analytics, and practicing user experience and service design methods. These methods have included applying design heuristics and patterns, usability testing at several stages of fidelity, quantitative surveys, card sorting, qualitative interviews, journey mapping, and more.
In order to scale up research efforts and spread UX and service design training throughout the SJPL system, SJPL’s Web Services Unit assigned Julie to recruit, train, and lead research projects for a UX Team composed of 6–8 staff members across diverse classifications. In the library field, Julie has also presented on UX, service design, and human-centered design at the local, state, and national level. Additionally, she developed and taught the curriculum for the InfoPeople course, "Getting Started with User Experience".
As an advocate for privacy, intellectual freedom, and technology literacy, she also valued the opportunity to work on the design and development team for the award-winning Virtual Privacy Lab—a free resource that helps people optimize their online privacy. Julie authored a chapter about social network sites, surveillance, and RFID in _Protecting Patron Privacy: A LITA Guide_. She has presented on privacy in-person at the local- and state-level, in the library field and beyond, and via webinars through programs, such as Choose Privacy Week.
In her free time, she enjoys whacking (waacking), popping, and locking.